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Commercial

Commercial Debt Collection: It all begins with PIC

Author

Lorraine A.

Have you ever taken the time to think about what goes into the practice of commercial debt collection? Many think it’s as simple as our collection agents picking up the phone as soon as accounts are placed to request customer payment. This is true, in a sense, but not before our highly trained specialists complete the preliminary investigative process (AKA, preliminary investigative call or PIC).