August 29, 2012
As long as your accounts are getting collected, why should it matter to you that your collection agency is properly licensed, bonded and compliant? That’s their concern, right? In short, yes, it is something the agency should have at the top of their mind. They should be able to tell you what safeguards have been put into place to remain compliant, as well as provide you with licenses for any state in which they collect and their bonding information. So is your collection agency licensed, bonded and compliant?