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Commercial

Handling Attorney Representation (The Right Way)

Author

Jonathan K.

Scenario: You have a customer who owes you money for a product provided months ago. They have ignored your letters and avoided your phone calls. Finally, you’re able to speak to your contact and she tells you, “Talk to my lawyer, Bill Jones at Jones & Associates!” This is followed by a prompt click and dial tone.

Maximizing the Value of Your Collection Agency

Author

Bob F.

As a business owner, decision maker or even a day-to-day contact, how do you make use of your collection agency? Many full service agencies today offer a multitude of free or low-cost services all designed to make your job easier and help you make better, more informed decisions regarding which accounts to place for collections and when to place them.

What Growth Can Mean for Your A/R Process in 2013

Author

Bob F.

In the business world, January is often a time to reflect and build on the successes of the previous year; make changes to portions of your strategy that didn’t work out as planned; and prepare for what you ultimately expect to be a better year than the last one. Spending some time fleshing out a full strategic contingency plan that encompasses all aspects of what that growth can mean to your company as a whole is a wise investment of time.

How well do you really know your customers?

Author

Bob F.

An effective method of opening those lines of communication is to periodically update your credit application with your existing customers. New and updated information from your customers can provide you with strong talking points that can improve your relationship with them, as well as obtain information about changes they may have undergone since the last application was submitted.